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Safety Tips

Make safer property decisions with practical checks

Use these guidelines before you enquire, visit a property, share documents, make payments, or engage a service provider through any real-estate journey.

People reviewing a property location from a Nairobi balcony

If something feels urgent or suspicious, pause first.

Do not make pressured payments, send sensitive documents, or attend unsafe viewings. Contact SkyKente or report the listing with the details you have.

Safety Basics

Protect yourself at every stage

Before you enquire

Review the listing carefully. Compare price, location, photos, agency details, and any contact information for consistency.

Before a viewing

Confirm the appointment, meet in a reasonable setting, share your plans with someone you trust, and avoid isolated arrangements.

Before payment

Verify ownership or agency authority, confirm payment instructions, and avoid sending money under pressure or outside normal channels.

Before sharing documents

Only share what is necessary, understand why it is needed, and avoid sending sensitive documents to unverified contacts.

Before signing

Read agreements carefully and seek qualified legal advice where the terms, parties, or obligations are unclear.

Before hiring services

Check provider identity, fees, scope, and terms before engaging relocation, legal, financing, or moving support.

Viewing Checklist

A safer viewing starts before you arrive

Viewings should feel clear, professional, and traceable. If details keep changing or the contact avoids basic verification, slow down and ask more questions.

Confirm the exact property

Match the listing title, address area, photos, and contact details before travelling.

Use traceable communication

Keep messages, call logs, names, and appointment details in case you need to reference them later.

Avoid carrying large cash amounts

Do not bring large payments to a viewing unless terms, receipt handling, and authority are fully verified.

Trust your instincts

Leave if the location, contact behaviour, or payment pressure feels unsafe or inconsistent.

Warning Signs

Be cautious when you see these patterns

These signs do not always prove wrongdoing, but they are good reasons to verify carefully before continuing.

Pressure to pay immediately

A contact insists you must pay right away to secure the property before verification or viewing.

Unclear identity or authority

The person cannot explain their relationship to the property, owner, agency, or service provider.

Details keep changing

Price, location, viewing contact, availability, or payment instructions change without a clear reason.

Requests for unnecessary documents

You are asked for sensitive documents or personal details before a legitimate reason is established.

Payments and Documents

Keep money and personal information protected

Verify payment instructions

Confirm account names, receipt process, agreement terms, and who is authorized to receive payment.

Keep written records

Save receipts, contracts, messages, call notes, and transaction references for future review.

Use professional advice when needed

For contracts, financing, or legal obligations, consult qualified professionals before signing or paying.

See something concerning?

Report the listing or contact SkyKente support.

Include the listing link, contact details involved, what happened, and any evidence summary that can help SkyKente review the issue.